UX Research and Design

UX Research

UX Research is an absolute necessity in our workflow. At every stage of our process we are (at the very, very least) guerrilla testing what we’ve designed and built frequently. As the fidelity of our products increases, our research becomes more fastidious. We are not in the business of attempting to set goals and design solutions without data to drive those decisions. Our UX Research services are not only available to during the course of green field projects at T R I M, we also offer them à la carte. If you need a fresh set of eyes on a product or prototype you’ve already built, we’re here to help too.

Our Research Capabilities
  • Usability-Lab Studies
  • Ethnographic Field Studies
  • Focus Groups
  • Interviews
  • Moderated Remote Usability Studies
  • Unmoderated Remote Panel Studies
  • Concept Testing
  • Diary/Camera Studies
  • Customer Feedback
  • Card Sorting
  • Clickstream Analysis
  • A/B Testing
  • Intercept Surveys
  • Email Surverys

Product Design

At T R I M, our Product Designers use the design thinking process to identify usability problems and design solutions for them. They are expected to empathize with the user and consider their needs. Product Design is holistic, the business requirements of the product offering must be kept in mind during the design process. We don’t work in a vacuum, we know our design decisions today can impact the product roadmap 6 months from now. We strive to solve problems for users that they didn’t even know they had. It’s not just about making things that look pretty, it’s about adding value for the end-user. Whether you’re building a product from scratch or just want us to take a look at what you’ve already designed and built, hire us to advocate for your users today.

Our Product Design Capabilities
  • Design Sprints
  • Wireframes
  • High-fidelity UI
  • Clickable Prototypes
  • UX Auditing
  • UX Copywriting